Unlocking Growth In TheINSURANCE
Digital Insurance Operations are crucial in the insurance industry as they enhance efficiency, improve customer experience, and reduce operational costs. By automating processes and utilizing advanced technologies, insurers can streamline workflows, accelerate claims processing, and respond more effectively to customer needs in a rapidly changing digital landscape.
Digital Insurance Operation Service
Digital Insurance Operation Service refers to the use of advanced digital tools and technologies to streamline insurance operations. It enhances efficiency by automating processes such as claims handling, policy management, and customer service, resulting in faster service delivery and reduced operational costs.
High-End Online Contact Center
High end online Contact centre & having capability for Welcome Calling (Inbound & Outbound)
Digital and Physical Case Investigation
Case Investigation through Digital (Video) mode along with Physical Verification Separately if required
Digital Video Verification with V-KYC Facility
Digital Video Verification along with V-KYC facility and services
Pre-Policy Medical Consultation (PPMC)
Pre-Policy (PPMC) along with Videography
Digitization service
Digitization service along with Quality Checks
Machine learning
Machine learning and Rule based Systems for UW & Profiling –Upcoming Service as way forward
Benefits of Online Digital Services
Benefits of Online Claims Investigation
Reduced effort and time
Online systems streamline the investigation process, minimizing manual work and saving valuable time for all involved parties.
Speed up approval and authorization
Online platforms automate approvals, making the authorization process more efficient and reducing waiting times for claims.
Simplified workflow
A well-integrated online system simplifies the workflow, reducing complexities and making it easier for teams to manage claims investigations.
Faster billing cycles
With real-time claim investigations, the billing process is accelerated, allowing quicker payments and reducing delays.
Improved staff productivity
Automation frees staff from repetitive tasks, allowing them to focus on more complex, value-added activities, thereby improving overall productivity.
Reduced operational costs
By automating processes and improving efficiency, online claims investigation helps cut down operational expenses, leading to cost savings.
What Services We Offer -
Video Verification
Video verification ensures authenticity before and after critical processes. It supports the digitization of medical reports, medical evidence reports (MER), and quality checks (QC), streamlining the verification of sensitive documents.
Profiling
A machine learning-driven underwriting (UW) system leverages automated rules to evaluate risks. This system enhances profiling accuracy, speeding up decision-making and reducing manual efforts.
Underwriting Support Services
Underwriting support includes video and tele medical evidence reports (MER) for more accessible client assessments. Expert doctors provide cardiac interpretations to ensure reliable, expert-driven evaluations.
Inbound & Outbound Activity
This platform handles customer engagement through inbound and outbound calls. It focuses on customer onboarding, issue resolution, and feedback collection, enhancing customer experience.
Appointment Scheduling
This service manages appointments for pre-purchase counseling (PPC), tele-sales, and marketing. It improves customer engagement, allowing efficient coordination of services and timely follow-ups.
Fraud Investigation Tools
Advanced fraud detection tools are used to identify and prevent suspicious activities. These tools aid in minimizing fraud risks by analyzing patterns and flagging irregularities for further investigation.
OPS Support – Video /Desktop Claims Investigation
OPS Support – Video/Desktop Claims Investigation involves leveraging video and desktop tools to conduct remote claims investigations. This approach allows for real-time assessments, reducing the need for physical interactions while maintaining accuracy and efficiency in the claims process.
Transforming insurance with Meditree : Streamlined digital operations for a smarter, faster future.
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Meditree Corporate Pvt. Ltd specializes in tailored digital marketing solutions for healthcare providers, enhancing online presence and driving practice growth.
Contact Us
Head Office- Pride Icon Building, Nexus ,1st Floor, Office Number 102, W5, Kharadi, Pune, Maharashtra 411014
Hours- 9:00 AM to 7:00 PM
Phone- +91-07030376999
Email-contact@meditreehealthcare.in